At Commercial Vehicle Contracts, we pride ourselves on delivering a seamless, transparent, and efficient leasing experience. Whether you require a company car, a refrigerated van, or a cutting-edge electric vehicle, our process is designed to remove complexity and give you complete peace of mind from start to finish.
Let's find you the best vehicle leasing deal
Step 1: Identifying the ideal leasing solution
Finding the right vehicle begins with understanding your operational needs in detail. To ensure we recommend the most suitable leasing arrangement, our specialists will take time to learn about your business, preferred vehicle specifications, and the terms that best support your objectives.
During this consultation, we will typically explore:
-
Preferred makes or models you would like us to source
-
Intended use of the vehicle, including environment, purpose, and typical load requirements
-
Type of lease agreement you are considering (e.g., Business or Personal Contract Hire, Finance Lease, etc.)
-
Contract duration that best suits your operational plans
-
Projected annual mileage
As a firm authorised and regulated by the Financial Conduct Authority (FCA), we are obligated—and committed—to offering advice that is fully aligned with your needs and circumstances. You can be confident that we will never recommend a vehicle or agreement that is unsuitable.
Step 2: Placing your vehicle order
Once you are happy with your vehicle selection, we will begin the order process. We will provide a full summary of the agreement, including:
-
The exact model and specification chosen
-
The confirmed lease term
-
Monthly and initial rental amounts
-
Total contracted mileage and excess mileage charges
-
Details of optional services or equipment added
-
End-of-lease requirements and fair-wear-and-tear guidelines
After review, we will ask you to sign a vehicle order form to initiate the finance process.
Step 3: Securing your finance approval
To secure the appropriate funding, we collaborate with an extensive panel of reputable finance partners and hold Tier 1 access to leading funders such as Lex Autolease, LeasePlan, BNP Paribas, Paragon, Novuna, and several others. As part of this process, you will be asked to complete a simple and concise finance application, which typically includes:
-
Employment history
-
Bank details for address verification
-
Current and previous residential addresses
-
Business address (for corporate applications)
The underwriters will then review the application to verify identity, assess affordability, and ensure the agreement is suitable. Most applications are assessed within 24–48 hours, and we will update you as soon as an outcome is available.
Step 4: Finance documentation & cooling-off period
When your credit is approved, you will receive your finance documents. These must be signed and returned to us to confirm the contract.
-
Regulated customers (individuals, sole traders, partnerships with fewer than four partners) benefit from a 14-day cooling-off period, during which the agreement can be cancelled without penalty.
-
Unregulated customers (limited companies or partnerships with four or more partners) are not subject to a cooling-off period.
Step 5: Delivery of your new vehicle
We will provide an estimated delivery date based on vehicle availability and any additional work required (e.g., refrigeration units, racking, or bespoke fit-outs). Most in-stock vehicles are delivered within two weeks.
-
For regulated customers, delivery can only take place once the cooling-off period has ended.
-
For all other customers, delivery can proceed upon receipt of signed finance documents—subject to availability and logistics.
Our operations team will keep you fully informed at every stage until your vehicle arrives.
Step 6: Ongoing support & account management
Our service does not end at delivery. Your dedicated account manager will stay in touch to ensure your vehicle is performing as expected and to offer assistance with any queries or future requirements.
You will also receive access to our 24/7 customer portal, where you can:
-
Manage and review vehicle information
-
Contact your account manager
-
Request new quotations
-
Access support resources
If you can’t find the information you need, our team is always happy to help. You can also visit our comprehensive UK van leasing explained guide for a clear breakdown of how van leasing works and the benefits for your business.
From small, medium, or large panel vans to pickups, dropsides, tippers, or bespoke van conversions, we offer a comprehensive range of makes and models — including electric and hybrid options — to meet the diverse needs of your business.
With an impressive average score of 4.9 stars on Trustpilot, we believe our reviews reflect our commitment to customer service. Our knowledgeable team provides expert advice and guidance to help you choose the perfect van and finance product for your needs. As proud members of both the British Vehicle Rental and Leasing Association (BVRLA) and the Financial Conduct Authority (FCA), you can have complete confidence that you’re dealing with a trusted, compliant, and professional company.
Discover our newest business contract hire deals and special offers, and find the perfect vehicle and finance package to suit your business needs
