About Commercial Vehicle Contracts Limited and Our Obligations to You

CVC Customer Obligations
Commercial Vehicle Contracts Limited are providers of commercial vehicle and accompanying finance tailored solutions.
We have experienced and well trained staff who are professional in their approach and whom we individually allocate to your account to ensure you have a single point of contact throughout your van leasing experience.
We offer a full range of services that cover the sourcing, maintenance, management and disposal of your vehicle in a simple and cost effective way.

How do we work?

CVC believe that in order to provide an excellent service, you have to spend time working with clients to fully understand their business and industry. Once we understand the needs of our clients, we are able to tailor a solution to a perfect fit with particular focus on cost effectivity and the provision of tax efficient finance products.
We work with UK franchised retailers across all motor vehicle manufacturers to ensure that we have access to an unlimited amount of vehicle stock, which ensures that we can meet your requirements quickly. We do not supply or source imported vehicles of any type, as we want each client to benefit fully from the peace of mind that a brand new UK specification vehicle offers, and one that comes complete with a UK manufacturer warranty. We can also order bespoke vehicles built to an exacting specification to meet your requirements. We have the experience and ability to achieve maximum discounts at the point at which the vehicles are sourced, which benefit the client as we pass these savings directly to you.
Our service does not end there however, as we believe in maintaining a strong relationship with our clients throughout the finance agreement term, which has resulted in the majority of our business to date being incepted via referrals and renewals. We provide ongoing support if you encounter problems throughout your contract, alongside regular financial consultancy to recommend where savings can be made through sourcing and financing your vehicles appropriately.

Who do we work with?

We work in partnership with many of the UK’s leading contract hire and leasing funding companies in order to provide the most competitive rates to you. These partners include:
  • Lex Autolease – the UK’s largest and leading fleet funding and management specialist
  • Network – part of the Leaseplan group who are the largest funder of vehicles in the EU
  • BNP Paribas – leasing and purchase agreement specialists for assets and motor vehicles
  • Ogilvie Fleet – award winning motor vehicle fleet and contract hire specialist

We have authorised access to other major financial institutions in the UK, which enables us to provide you with the most competitive rates in the market.

Statement Of Trading Status

CVC Finance and Commercial Vehicle Contracts are trading styles of Commercial Vehicle Contracts Limited.
Commercial Vehicle Contracts Limited is a Credit Broker and is authorised and regulated by the Financial Conduct Authority. We can introduce you to a selected panel of Lenders. Financial Conduct Authority Licence Permissions Number: FRN678622 | ICO Registration Number: Z3597237. BVRLA membership number: 2100.
Commercial Vehicle Contracts Limited is a finance intermediary and not a lender. We are authorised and regulated by the Financial Conduct Authority in respect of credit broking activities. We will assess your requirements through a series of qualifying questions that are designed to build a specific knowledge of your business and / or personal needs regarding the funding and type of new vehicle(s). We may make recommendations to you to enable you to be able to make an informed decision about the ultimate suitability of any finance product and / or motor vehicle and whether to proceed. We will place your finance business with a lender from our panel, whom may pay to us a fee (usually in the form of commission) in relation to this specific piece of work. If you hold a Regulated finance agreement, then subject to a specific time frame you have the right to ask us the total amount of monies that we will receive in respect of transacting your business.

Statement of Commission Disclosure

The Financial Conduct Authority have declared that all intermediaries disclose to the customer that financial consideration (often in the form of a commission payment) may be payable to the intermediary for transacting their business. If the customer is the holder of a regulated finance agreement and asks the intermediary for this information before such time as the finance agreement becomes non cancellable, then the amount of that financial consideration (which includes all revenue payable to the intermediary against the agreement and / or vehicle) must be disclosed by the intermediary to the customer.
For further details please write to Commercial Vehicle Contracts Limited at Unit 1, Knightsbridge Court, Middlesex Road, Bexhill on Sea, East Sussex, TN40 1LP

Confidentiality and Data Protection

Commercial Vehicle Contracts Limited is licenced by the Information Commissioners Office for Data Protection regulation, and our Licence Number is Z3597237.
We will treat all your personal information as private and confidential to us and anyone else involved in the normal course of arranging and administering your finance agreement, even when you are no longer a customer. We will not give anyone else any personal information except on your instructions or authority, or where we are required to do so by law, or by virtue of our regulatory requirements. We may use information we hold about you to provide information to you about other products and services, which we feel may be appropriate to you. Under the Data Protection Act 1998 you have the right to see personal information about you that we hold in our records. If you have any queries please write to us at our usual office address.