Following the recent announcement by the government of the United Kingdom regarding a second period of significant national restrictions that will take effect on 05 November 2020 in response to the COVID-19 pandemic, Commercial Vehicle Contracts Limited would like to reassure all customers, partners and suppliers of the following:
We will remain fully operational throughout the period of restriction and can be contacted by e-mail and telephone as normal
We remain absolutely committed to the safety of all employees and the business will continue to follow the guidance issued by the government in this regard
The COVID-19 health and safety measures already in place at the business will not be compromised under any circumstances in order that we are best able to protect all colleagues, customers and partners
If manufacturers and suppliers experience delays as a result of the measures taken in this phase of the pandemic, then we will keep our customers updated with important developments as they happen
In the event that a customer is experiencing financial difficulty as a result of the effects of the restrictive measures, then we will duly refer the customer to our funding partner whom will assess the circumstances prevailing and apply current regulatory standards applicable prior to deciding on a course of action
The business is able to reassure all customers waiting to take delivery of a new motor vehicle that their order is secure and the process will be progressed as soon as possible
The current circumstances present a range of challenges for a number of customer groups, and we recognise that this is a worrying time for many people and businesses. Our aim as a customer focused business is to remain dedicated to serving our customer’s requirements throughout this difficult period.