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Add a service contract for a fixed monthly cost
When you take out a Personal Contract Hire (PCH) or a Business Contract Hire (BCH) agreement, you have the option to add on a maintenance package. For example, you can add maintenance to your vehicle leasing agreement for a fixed additional monthly cost to cover servicing and repairs. This type of maintenance is referred to as a "funder maintained" agreement. However, suppose you chose not to take that maintenance package on your agreement. In that case, it is referred to as a "customer maintained" agreement.
The benefit of taking on a maintenance package is to give you complete peace of mind for any unexpected vehicle repair costs you may not have considered. A funder maintained agreement would therefore cover all these costs.
What does the maintenance package include?
Besides being an optional extra, you can add a vehicle maintenance pack to any car or van leasing contract. The maintenance package will cover anything that needs repairing or being replaced during your vehicle lease.
Maintenance packages include tyres, brakes, exhausts, wipers, etc. However, maintenance packs do not cover any repairs or replacements which are a result of accidental damage. Please refer to the BVRLA Fair Wear and Tear guide that explains what is considered an acceptable level of usage at the end of your lease period.
You also get breakdown cover included as standard when taking a maintenance package. Breakdown cover means that you'll never be left stranded in the event of a breakdown. Furthermore, you will be entitled to receive roadside repairs when possible.
In addition to breakdown and repairs, a maintained agreement also includes servicing and MOTs. To keep your vehicle within the manufacturers' warranty, it needs to be serviced at regular intervals. The service can be after a set period (every year, for example) or after reaching a certain miles threshold. If you take out a lease for 36 months or more, you will legally need to get the vehicle put through an MOT test too.
Read our FAQ on What is a Maintenance Agreement? What's included and what isn't? for more details.
How much does maintenance cost?
There is no set figure for the cost of maintenance. It will differ depending on the vehicle and the type of contract you request.
Naturally, it is more expensive over higher mileages – as this puts more wear and tear on the tyres and other components. Hence, over longer-term agreements, this will incur more costs towards servicing and maintenance.
You can find out how much maintenance will be added to any vehicle's monthly rental. First, select the "Yes, please add vehicle maintenance..." button on the vehicle details page. The price should then update to the respective figure. Alternatively, click back the "No, do not add vehicle maintenance..." and the price visible will reflect the price without the maintenance cost.
How does the maintained agreement work?
You will receive the documentation from us at the start of your agreement. We will provide you with the contact number you need to ring to book any servicing, maintenance, or repairs required under your agreement. You are then allocated a slot at a funder-approved dealership, and you need to take the vehicle in at the agreed time. You must use an approved dealership by your finance provider, so it is critical to call them first.
Should I take a maintained vehicle agreement?
At Commercial Vehicle Contracts, we present to you the most suitable agreement. We will never recommend a product that isn't right for your needs, and the ultimate decision is always yours.
Our advisors will provide you with a quote that includes maintenance and another one without maintenance. These quotes will allow you to weigh your options. The final choice is entirely up to you as some drivers like having complete peace of mind from day one, which a maintained agreement provides.
If you chose not to take a funder maintained agreement with your vehicle. You must remember that you are in charge of maintaining the vehicle yourself and paying for any repair costs – unexpected or not – and even tyre punctures or tyre replacements. Some other customers chose to put a little extra away every month to help towards the cost of repairs if an unexpected problem with their vehicle occurs.
If you are undecided on whether or not to take a maintained agreement, please get in touch with us, and we will be more than happy to help you to make an informed choice on your next van or car lease.
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