Our clients mean the world to us
When it comes to van and car leasing, we feel the only way to know the perfect vehicle for our clients, is to get to know the clients themselves and understand their needs. That is why our customers love to send us notes to say thanks for our services.
We strive to ensure our services exceed the expectations of our customers and we love to hear any feedback to help us improve.
You can view our Trustpilot score and leave us a review here or alternatively, here are what a few of our clients have to say about CVC and our services:
London Evening Standard
"The Evening Standard has been providing Londoners with up to the minute news, sport and features for over 180 years. Today, with a daily distribution of over 700,000 copies, it is more influential and important than ever. The paper does not start printing each day until after 12:30pm and by 8pm all 700,000 copies have been printed, delivered and handed out to grateful Londoners to help them ease the boredom of their journey home.
It is nothing short of a distribution miracle as traffic, weather, road closures, rail and underground problems all contribute to the headaches faced by our distribution team each and every day. We moved our print site from Surrey Quays to Broxbourne a year ago and it was evident that we would need bigger vehicles as it would no longer be possible for our drivers to make repeat journeys in and out of central London, on such tight deadlines. We talked to a number of companies about a number of different vehicles and whilst the vehicle was important, Customer Service and reliability played an equal part in our final decision.
It was evident early in the process that the attention to detail and constant availability of the CVC representative was going to be a huge plus point, not just in setting the leases up but also in managing them through the four years that they were due to run. We have not been disappointed. We ordered 16 vehicles and have managed to secure the double whammy of driver and management satisfaction - a rare combination in these cash strapped times.
I would thoroughly recommend their service to any company looking for the type of arrangement that they organised for us and would be happy for one of my team to chat to anyone who is interested in doing business with them."
Tim Freeman, Head of Distribution Evening Standard - www.standard.co.uk
"I took over as Vehicle Manager to Select Surveys Ltd in September 2012 and One of my first tasks was to negotiate new leases for our Transit Vans. CVC was one of three brokers I approached for a quotation.
During our initial meeting they spent the time to understand exactly what our Company’s individual needs were. The vehicles all needed to be fitted to a specific specification to comply with legalisation. CVC's quote was the first to be returned and considerably cheaper and they managed to ultimately agree a significant deal with Lex-Autolease.
During the whole process CVC communicated by telephone and confirmed the entire discussion by e-mail. They answered every question no matter how small, promptly and efficiently.
What I enjoy about working with CVC is that the service has the personal touch, and I have the confidence that the support is there should anything go wrong."
Sarah Francis, Transport & Logistics Manager - www.selectsurveys.com
"My CVC Account Manager is a true professional who genuinely goes the extra mile to ensure our requirements are achieved.
His personable approach coupled with his ability to listen to a brief then deliver the right solution time and time again gives CVC the edge over their competitors.
I have no hesitation in recommending CVC Finance to anyone."
Nick Crosby, Director - www.datatechniques.co.uk
"CVC have been looking after my vehicle requirements for over 10 years now and due to the high level of service I have received from them, along with the competitive pricing, I would have no concerns in recommending them to anyone who has a requirement for a Commercial Vehicle.
What sets them aside from other suppliers is when things go wrong. They deal with all problems within 24 hours which adds considerable value to my business. Vehicles off the road equates to me not being able to get my service offering to my clients, which effectively costs me money. When this occurs this is when you need your supplier most and CVC understand this and my needs. Replacement vehicles are normally provided within 2 hours of Breakdowns, which gets my guys back on the road quickly, enabling my engineers to carry out their duties with little disruption
Superb after service, I would never change supplier."
Alex Lockwood, Managing Director - www.chaps-se.co.uk
"Last year Ramsay Sterile Services East were looking to replace their vehicles, 2 Ford Transit 350 LWB RWD Luton Vans with 500KG T/L. Following a tendering process CVC were the company chosen to help us with our requirements. From the initial contact with their Sales Director, the attentive, polite and timely service was beneficial in navigating through the specification and purchasing process of the vehicles, which was not anything I had experience of before.
As well as providing competitive costings for us, nothing was too much trouble, from meeting with us at the Body Builders to advising and offering support with sign writing. I can say that we have been very happy with the service offered and would not hesitate to use CVC again or recommend them to other companies wishing to acquire vehicles for their fleet"
Lara Jayne Clary - www.ramsayhealth.co.uk
"I've rarely seen a business with more drive and commitment to customer service excellence than the team at Commercial Vehicle Contact Finance Ltd. They are totally focused on delivering the best possible solutions for their clients - with exceptional service to match. They also have the same exceptional approach to their own growth and development to ensure they deliver on their promises!
Overall, a phenomenal company to do business with..."
Martin Riley, Director - www.martin-riley.co.uk
Just a quick note to thank you and your team for supplying our three new vans. You explained all the lease hire options available to us and made the process of placing the orders simple, even getting us the best equipped vans with the latest options through your network of dealers .You deserve a well earned pat on the back and we look forward to placing further orders with you in the future."
MPaul Bunker, Director - www.dreamcleanltd.co.uk
"Nothing is too much trouble for CVC. I receive regular communication throughout the leases to ensure that everything is running the way it should do. The level of service they offer far exceeds our expectation.
The ordering process is simplified as CVC take the hard work out of what can be a complicated process, which enables me to concentrate on doing what I do best, running my business.
The vehicles arrive clean and on schedule, whilst the companies they recommend never fail to deliver the high levels of service we expect.
All prices received are always competitive, which is important in these trying times where cost is more important now than it has ever been.
CVC are a good company to trade with for your fleet requirements."
Derek Holt, Site Services Manager - www.environmental-engineering.com
"I was recommended to contact CVC from one of my suppliers who is an existing customer, who has a large fleet of vehicles with them.
Despite me only running a handful of vehicles due to me being a growing company, the service I received was nothing short of phenomenal. I was made to feel equally as important to their business as the larger fleets they operate, whilst also benefiting from what seemed like heavily discounted rates.
My vehicles were ordered and delivered within 2 weeks of my first communication, and once they arrived they were exactly what I had ordered and indeed expected.
CVC are a company that I have already recommended to numerous other business associates and to date have always delivered on the promises they have made.
A great company to work with whether you are a large corporate or a growing business."
Shaun Bolton, Managing Director - www.icaruselectrical.co.uk
Arthur Samuel Properties
"When deciding on a company to lease our commercial vehicle with I knew we were looking for a company that would treat us as people, not a number, with respect and that would build a lasting business relationship with.
I am delighted to say, in CVC, we found all the above. From the initial enquiry call to delivery of the vehicle, the service that we received was marvellous.
Lynn, specifically went above and beyond to ensure our order was complete within a week! The time and effort that she gave to the order was really second to none.
I would recommend CVC to any new or established business."
Camille Mallon, Office Manager - www.arthursamuel.co.uk
Mackin Construction Ltd
"We found CVC to be very proactive and eager to make the whole process as simple as possible. James Nixon, the Director, went out of his way to accommodate all of our requirements, which were many!
We would definitely recommend CVC to anyone interested in leasing a vehicle."
Ciaran Loftus, Business Manager - www.mackinltd.com
CVC are here to help every step of the way, so give us a call on:
01424 863 456